Field Force Management/
Field service Automation
Linkup helps you to stay in control all the time.
It automates what can be automated. It helps you to keep a record of all interactions and important data within a database, without you having to manually go through sales receipts, complaint slips and other such details. In other words, a field force management tool is a godsend to companies.
eDetailing
Attendance Management
Field Sales and Marketing
Field Services and Quality Control
Live Surveys/Quizzes
eCoupon and Promotions
Event Management
Interactive Online Registration
Resource Management
Gamification
Account Management
Manage all levels of users (user, audiences, customers, administrator).
Territory and Segmentation
Flexible user account segmentation with a predefined setting, access right, data limit, and customized rules.
Call Plan on the Go
Create and manage call-plan directly on the app with an intuitive calendar view. Pre-plan while overseeing the existing and past schedule, to manage an effective schedule.
Auto Invitation
Send out an invitation email to predefined audiences with the assigned schedule beforehand.
Daily Activities Log
Oversee your personal daily activities list.
Dashboard
Compilation of information and notifications for user quick review. Report/statistic shown here can be fully customized based on your needs.
Interactive Product/Services Showcase
Custom product/services showcase presentation with interactive animation features to engage better for user experiences.
Content Pages and Modules
Content page management with an assignment of category modules where you can custom the journey/experiences of eDetailing session. Allow users to select a content based on customer needs or by the characteristic of contents or more...
Content editor
Create a template of pages that can be re-use. Input specific data with an easy editor and publish it as a content page that is ready to be consumed.
Content library
Access and go through all content assets for a quick preview. Select from slideshow thumbnails, auto-play, zoom in content.
Bookmarking
Bookmark specific content in your personal bookmark list.
eDetailing Session
Start an eDetailing session with specific selected audiences or general access. Choose from the slideshow thumbnail for each page preview or set auto-play. The content will be automatically arranged based on user accessibility, territory, and segmentation. The preview and session will be recorded for advanced analytics such as time spent, duration of view, location, signature/photo, audiences rating, feedback, etc.
Group eDetailing Session
You can also start a group detailing where it will involve more than one audience.
Forms
Intention to recommend, Product stockings, Sales data, Customer data, Calculation simulation, etc. All these forms can be integrated into any specific process during the whole journey. It can be also pinpoint to the exact map location.
Assign Tasks and Report Issues
With the ability to assign a task to a designated user/pic assigned on the specific outlet with a map overview, pinpoint the exact map location. Set a target of expected completion. Overview the area report with ongoing, completion status of the record. You can also set a multi-layer of the approval process with photo capture, image editing as closing documentation.
Communication and Collaboration
For certain features, you can share a file, image capture, messaging chat among the users or between supervisors. Furthermore, it will show information and announcement area for user acknowledgment. Users can also send a message or question to admin via this messaging channel.
Surveys
Step by step interactive surveys with custom questions and inputs.
Questioner
Publish a series of questioners with flexible options to make it either live quiz or offline. Set validity date, scoring and accessibility rules.
Live Tracking
Track field force agents on map interface in real-time. Keep track of all appointments, staff, and customer all at the same place.
Attendance Management
Location tracking and capture date/time when user’s check-in or check-out on each field with GPS coordinate capture, to keep a better track of attendance management.
Target Management
Set a standard target for a specific user group for their achievement. Regular notification to acknowledge the remaining target and what action needed to be taken.
Commission/Incentive Management
Set a commission rule and management that will be given to the users based on their activities.
Expense Reimbursement Management
Manage a record of expenses that occurs within the activities of each user. They can record expenses as they happen, attach photographed receipts and submit the claims while on the go and see the status of the reimbursement claims conveniently on a smartphone.
QRcode Barcode Scan
Shortcut links for quick access when you are in the field and need a prompt jump to the specific content.
eCoupon
Generate custom coupon for outlets. Customers can claim the eCoupon by simply scan the QRcode and will be scan/verified by the user to activate the coupon.
Event
Show a list of upcoming events with details and participants, assign to a specific user group or open for the public. Seating arrangement, an interactive Q&A session, etc. QRcode, ID scan for each timetable checkpoint to mark the attendance of each rundown.
Online Registration
If your business involves a complete list of customer registration, we have this module that you can utilize to capture customer registration with forms, document uploads, etc. It will also show the updated progress & status during the registration.
Order Management
Real time order management, Order fulfilment flow, discount management.
Map Localisation
View area, diagrammatic map with a deep link, with the ability to click, drag and zoom. Integrate actions to the exact location on the map.
Gamification
Custom builds exclusive and interactive games to better enhance the customer’s engagement.
Online/Offline
You can go all out with a live app or set it for offline compatibility. Or you can have a little bit of both, certain features to be used as offline and some crucial features that require real-time data can be set as live.
Push Notification
Custom or automatic push notification for all users.
Report & Statistics
Custom report & statistics based on your company analysis needs.
Backend Management
Completely integrated backend management for all modules with complete and flexible functionality.
It allows a pharma company to send internal marketing materials and updates to their sales teams instantly, and wirelessly. Sales force, with their pre-approved schedules, can then showcase their presentation/corporate content, including graphics, videos, 3d visualization and more. For training preparations, visual aids and papers can also be studied in the eDetailing app.
Let’s put an end on wasting the time of the doctor and the sales reps by browsing cards, reading paper visual aids and brochures, setting up laptops or trying to get online. Clients can fully customize content through a back-end panel. Sales reps can directly order samples of medicines for an interested doctor from the eDetailing app itself.
Clients can analyze all types of data, even real-time data. Data such as, which content was seen by the doctor, where the meeting took place, how long the meeting lasted and so on. If the physician has any more questions after the session, the sales rep can easily connect to the back-end office and ask for a reply instantaneously. Doctors can also review various publications on the app right then and there.
A field sales team is an expensive asset for any consumer goods company. Deciding how best to focus the team for the best possible return is a perpetual challenge. While efficiency has traditionally been a key driver behind field sales initiatives, businesses are currently looking at ‘smarter selling’ to increase the effectiveness of your field force.
Visit prioritization should be driven by potential sales volume, both today and in the future. Imagine the impact if your reps could play a more advisory role with smaller but potentially higher growth retailers. You can’t cover all bases all the time and do so cost-effectively, but you’ll want to ensure the right amount of time is given to prime locations based on growth potential.
Help overcome a situation where a rep’s day can be completely derailed by using technology-led scheduling system that automates the calendar process through requests and notifications, can re-organize a rep’s diary quickly with minimal intervention. Obtaining information of products is out of stock and other insightful consumer data in a timely fashion and disseminating it to your field sales teams is crucial to driving a swift, agile response to opportunities.
Finance Industry operations such as loan management, collections, investments, customer experience, sales, branding have all been augmented with the leverage of technological innovations. Therefore, the industry can not only keep track of their expenses and earning better but gets an optimized solution for simplifying the entire operations, schedule, and track daily operations in real-time.
The processes/procedures to track and the gap in communication becomes instant and transparent. Field staff at the location can remain connected to the back office. Logging in and entering attendance to receiving work orders and assignments, to sending alerts to the back office of the progress of work, can be remotely accessed by the managers.
All financial reports and analytics are facilitated with an easy generation of graphs with input data. Data such as target product, geolocation, current load, proclivity to convert area are all gathered. It becomes effortless to track the workflow when allotted as the information is easily accessible to the field staff. This helps in cost-effectiveness, increased customer base, and ease of operations.
Uses specialized project management techniques to oversee the planning, design, construction and resources allocation of a project, from its beginning to its end. The purpose mainly is to manage a project's time/delivery, cost, quality and maintaining/enhancing the value of a commercial asset that requires constant evaluation of its physical appearance and functional usefulness.
Enhancement of the operations may as well includes specific activities, such as defining the responsibilities and management structure of the project management team, organizing and leading by implementing project controls, defining roles and duties, developing communication protocols and identifying elements of project design and construction likely to give rise to disputes and claims.
Also, with an advantage to monitor if the work practices are going as planned or not, examining the quality of the current construction tasks and provide reports daily for any unsatisfactory work output. Moreover, an important part is quality communication, because effective communication plays a vital role in your project.
Efficient and effective field management, resources and schedule allocation have a key role to play in the manufacturing industry. It helps with cost-effectiveness and resource optimization.
Boost the manufacturing operations with the best-automated task manager and real-time agent tracker, that ensures to make manufacturing a seamless work, with better production and lower time and effort. The automated capacity and resource usage help in lowering the cost of various areas.
Significant manufacturing companies deliver their goods all over the world, with a centralized monitoring and administrative department. However, with Field service tracking software, the admin can track all the logistics and delivery vehicles, all over the world from one remote location using the software. Thus, the entire operations become effortless and convenient.
The tremendous growth in the retail and distribution sector has resulted in the importance of user experience and data management, becoming essential features on the business model. Many organizations have been dependent on technology for improving the management of finances, stocks, workforce, and sales. The relatively new entrant e-commerce has catapulted the use of technology for greater efficiency and customer satisfaction.
Retail and distribution in the field service software aids in clear communication be it sales and order management, escalating stock-outs, competitor information, critical time management and right deployment of the field task force from planning to tracking field sales staff activity. The convenience of working offline from a mobile phone, getting instant reports and carry out multiple jobs with a single app ensures higher effectiveness and productivity.
The advantages offer field force automation and knowledge management solutions to enhance productivity across your mining & farming enterprise. Our solutions enable your field staff to monitor and report requirements for mining/agriculture inputs and detection of weed, pests and crop stress. Assigning tasks accurately based on schedule, location, and resource allotment reading. Real-time data sharing between stakeholders boosts the performance of key business areas, from crop selection, production output, quality control and land preparation to harvesting and storage.
At the same time, also monitoring all supporting assets that are active on the site including the maintenance process, spare parts requirements, request for new investment and more
Our event management system automates and simplifies the entire event planning process. Starting with the registration process and ending with custom dashboards and reports after your event.
It saves you time by automating many manual event management tasks, improving your attendee's experiences while you can get all important feeds for your analysis.
The real-estate industry had been staying far away from the digital platform, resulting in loss of potential customers from all over the world. Our app solution brings the real estate and property industry to this platform helping in workforce and field workers management, along with efficiently tracking them, assigning work and gathering complete statistics of the operations.
Automated work dispatch and efficient agent tracking make this solution inevitable in the real estate and property industry.
The education industry is indeed one of the largest sectors all over the world. Building and shaping the lives of millions of learners. This industry can focus on effective teaching and outcome-based learning, only if the workforce management is taken care of by an efficient process and tool.
The educational institution needs to respond to shifts in learning to attract and retain students of the millennial generation. Concurrently, you need to support teaching faculty and administrators for knowledge sharing and streamlined operations.
Offering education solutions for a better student and faculty experience. From automating processes for assessment, learning, scheduling, and performance. Our ecosystem facilitates personalized learning pathways, virtual teaching support, and smooth administrative workflows.